Our Team - Empire Title Service

Melissa (Missy) Horner

Missy is the proud owner of Empire Title Services, which she founded in 2003, though her journey in the title business began back in 1996.

Family is at the heart of everything Missy does. She loves working alongside her mother and daughters at Empire Title and cherishes every moment spent with her grandson. When she’s not working on getting closings to the table, you can find her outdoors doing any type of activity. Missy has such a passion for giving back , she actively supports local group/organizations that are the closest to her heart.

[ extension: 108 ]
missy@empiretitleservice.com

Kelly West

Escrow Officer – Richmond

Kelly started in the banking industry in 1990 and then shifted to the title industry in 2016 and landed at Empire Title in 2018. She is married and has three grown children. She loves spending time at the beach, watching baseball, softball, football and track and field, and spending time with her four grandkids.

[ extension: 101 ]
kelly@empiretitleservice.com

Kim Cox

Search Examiner

Kim has been with Empire Title for over ten years and brings over 30 years of title experience to the team. She handles multiple administrative tasks. She enjoys family time with her two grown children and 5 grandchildren and quiet nights with her husband, Joe.

[ extension: 102 ]
kimc@empiretitleservice.com

Shane Cleveland

Closing Agent

Shane joined the Empire Team in the Summer of 2023. His prior work experience includes time with First Bank Richmond and Earlham College. In 2019 Shane graduated from Thomas College in Waterville, Maine, with a Degree in Marketing.

He continued his education and received a Master’s Degree in Education from Earlham College in 2021. Hobbies of his include spending time with friends, family and watching sports. Shane shows up to work everyday with positive and contagious energy!

[ extension: 109 ]
shane@empiretitleservice.com

Brandie Lowe

Relationship Manager

Brandie Lowe is a dedicated professional with over 20 years of experience in the finance industry, currently serving as the Relationship Manager at Empire Title in Winchester, Indiana. As a mom of two active boys, she embraces the year-round hustle of being a sports mom, balancing the demands of her professional career with the joys of motherhood. Brandie loves road trip adventures with her boys, always seeking out new destinations, and making it a point never to visit the same place twice.

Spending time with her family is a top priority, especially with her nephews and niece, and she cherishes visits to see her niece in North Carolina. Networking is her favorite part of her career, and she takes pride in building strong, lasting relationships with her clients. With an extensive background in finance and a passion for connecting with people, Brandie is an invaluable asset to the Empire Title team.

[ extension: 202]
brandie@empiretitleservice.com

Rachel Ferris

Executive Assistant to the President

Rachel transitioned to Empire Title after spending the majority of her professional career in the local banking industry. In her personal time, she remains active, enjoying walks with her dogs, Roscoe and Delilah, as well as scrapbooking, solving puzzles, and reading.

765-967-1738
rachel@empiretitleservice.com

Bailey Horner

Quality Control

765-935-9966
bailey@empiretitleservice.com

Beverly Helms

Accounting

765-935-9966
bev@empiretitleservice.com